Dispute Resolution (ADR) is a relatively new buzz word in the legal community,
used to refer to various methods for resolving lawsuits short of an actual
trial. Its two principal elements are mediation and arbitration. Arbitration
seems to be gaining in popularity for resolving employment-related disputes.
If your company is considering requiring employees to agree to arbitrate
all claims they have against the company (which is increasing in popularity),
this is a must-read chapter. The authors have arbitrated countless cases
and provide a realistic appraisal of arbitration as a substitute for litigation.